Welcome!

At Royalturkishdelights.com, customer satisfaction is our priority. If you encounter any issues with the products you have purchased, we would be happy to assist you. Below, you can find our policy explaining the return and refund processes.

1. Return Conditions:

You may request a return within 14 days of receiving your product.
The items to be returned must be unused, unopened, and in a resalable condition.
You can initiate a return request by emailing [customer service email] or by calling the customer service number.
After submitting your return request, you will be provided with the necessary information to return the product within a specified timeframe.
2. Return Process:

Once your return request is approved, you should send the product in its original packaging, along with the invoice, to the designated address.
The return shipping cost is the responsibility of the customer.
The return process will be completed within [specified time] days from the date the product reaches us.
3. Refund:

After inspecting the returned items, the refund process will be initiated.
The refund will be made through the original payment method.
The refund process will be completed within [specified time] days from the date the product reaches us.
4. Exceptions:

Products that have been opened and used for personal use cannot be returned.
No refunds will be processed for products whose return request period has expired.
If you have any questions or need assistance, please contact us at [customer service contact information].

Thank you!

Royalturkishdelights.com